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Blog

Customer Service

Update From CMW Regarding COVID-19

Creative MediaWorks is “open” and operating as usual. Our staff is safely working from home – executing our high standards of servicing our clients with

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March 23, 2020 No Comments
Customer Service

Best Video Email Practices To Get Your Content Clicked

According to a test by SuperOffice just last month, just including the word “video” in a subject line increased email open rates by 6%. Just

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November 19, 2019 No Comments
Customer Service

The LEAD Quality Process Model: ANSWER & DELIVER

Hello again! If you’ve been following, we’ve been sharing with you the steps of a tool for quality control that we at CMW believe in,

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September 23, 2019 No Comments
Customer Service

The LEAD Quality Process Model: EVALUATE!

Earlier this month, we shared with you the first step in the LEAD Quality Process Model, a system we use to ensure the best quality

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September 17, 2019 No Comments
Customer Service

The LEAD Quality Process Model: LISTEN!

It’s no secret that here at CMW, quality is our top priority. We’ve shared with you before some of our best advice for making sure

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September 3, 2019 No Comments
Customer Service

The Power of Powerful Partnerships

I was having trouble the other day with a product I was using, so I called customer service. And as the phone conversation continued, I

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May 13, 2019 No Comments
Customer Service

How Can We Help? Four Ways to Improve Your Customer Service

The customer is always right…but sometimes they need help. Sometimes that’s a question about a product – but it’s also making sure that product is

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March 11, 2019 No Comments
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