Who We Are

For over 30 years, Creative MediaWorks (CMW) has delivered solutions to the exacting standards of life science companies and their agencies. Speakcore is an enterprise-level software platform developed by CMW and built for the management of speaker bureaus. We have an extremely talented team focused on developing and maintaining a high-quality platform that is easy to use and results in excellent customer satisfaction.

Who We’re Looking For

We are in search of an energetic, relationship-oriented, execution master Project Manager for our NJ office. In this role, you will collaborate with our internal teams and external stakeholders to drive successful software implementations and operational projects for our innovative software solution—Speakcore.

As a key player on our team, you possess an exceptional mastery of project management, coupled with a passion for building strong relationships. Your ability to seamlessly connect with our talented internal teams and valued external partners will be instrumental in ensuring the success of our projects.

What sets you apart is your unwavering commitment to execution excellence. You excel in a fast-paced environment, effortlessly navigating through complex challenges and finding innovative solutions. Your expertise in project management will shine as you craft meticulous project plans and timelines, keeping a sharp focus on achieving exceptional results.

As an expert in organization, you effortlessly juggle multiple tasks and priorities, optimizing the use of our resources, including our talented team members, budgetary considerations, and state-of-the-art technology.

At Speakcore, we value individuals with forward-thinking mindsets who embrace change. Your adaptability and innovative approach will be essential in overcoming any obstacles that arise during the implementation process. With a solution-oriented mindset, you continuously seek opportunities for improvement and growth.

Join our dynamic team and become a driving force behind our software implementations. If you are ready to unleash your project management mastery, collaborate with a passionate team, and make a lasting impact in the software industry, we want to hear from you!

Responsibilities:

• Partner with key stakeholders (internal and external) to develop, publish and update comprehensive project plans, including scope, timeline, and resources.
• Conduct project status meetings with well-defined agendas, address risks, monitor progress, and provide guidance to ensure successful project delivery and support team members in achieving objectives.
• Serve as the primary point of contact for all project related communications.
• Deliver regular project status updates, communicate challenges and impacts, and engage stakeholders effectively, ensuring they are well-informed, and their concerns are addressed.
• Facilitate After Action Review (AAR) meetings, document feedback, and implement improvements, fostering continuous improvement and shared learning across the company.
• Manage issues and risk mitigation plan, change order process, readiness reviews, and overall health of the projects using best practices and methodologies.
• Apply consistency and best practices through project initiation, planning, and execution phases with a continuous improvement mindset.
• Help prioritize and guide internal team members on workload, depending on client needs and project due dates.
• Additional responsibilities as required.

Requirements:

• Education: A bachelor’s degree in project management, business administration, or a related field. A relevant certification (PMP) can be a plus.
• Experience: Proven track record as a Project Manager with a minimum of 5 years’ experience in managing projects of varying complexity and size.
• Project Management Skills: Strong proficiency in project management methodologies, tools, and software. Ability to create and manage project plans, allocate resources, and ensure timely project delivery.
• Communication: Excellent verbal and written communication skills to effectively interact with stakeholders at all levels. Clear and concise reporting and documentation abilities.
• Leadership: Demonstrated ability to lead project teams, foster collaboration, and motivate team members towards achieving project goals.
• Problem-Solving: Strong analytical and problem-solving skills to identify issues, develop solutions, and make informed decisions.
• Stakeholder Management: Experience in engaging and managing relationships with stakeholders, both internal and external. Skill in managing stakeholder expectations and addressing concerns.
• Budget and Resource Management: Proficiency in managing project budgets, optimizing resource utilization, and identifying and resolving resource constraints.
• Quality Management: Experience in establishing and enforcing quality standards for project deliverables, conducting quality checks, and implementing corrective actions.
• Time Management: Strong time management skills to prioritize tasks, set deadlines, and allocate time effectively.
• Client-Centric Approach: A customer-focused mindset, ensuring client needs and satisfaction are a top priority.
• Risk Management: Experience in identifying, assessing, and mitigating project risks.
• Team Development: Ability to nurture team members’ growth, provide constructive feedback, and promote a collaborative team culture.
• Software Proficiency: Proficiency in project management software, collaboration tools, and relevant software solutions.
• Negotiation Skills: Skill in negotiation and conflict resolution to manage differences and reach consensus among team members and stakeholders.
• Results-Oriented: Demonstrated ability to achieve project goals within set deadlines and constraints.
• Documentation Skills: Strong documentation skills for maintaining project plans, reports, and relevant project documentation.
• Continuous Improvement: Commitment to fostering continuous improvement through lessons learned, feedback, and implementing best practices.

Bonus Points:

• Familiarity with software as a service platforms a plus.
• Knowledge of speaker bureau programs and other types of educational and marketing events performed by Life Science and pharmaceutical companies to promote their products.

Working at CMW

Intimate team of dedicated, hard-working individuals who work as a team to achieve their goals, resulting in very low turnover. A process-driven organization, with a laid-back atmosphere and an open office environment that facilitates collaboration. CMW is located in a quaint small town with plenty of different lunch options and convenient shopping nearby.

Speakcore Team Values

• Innovative
• Consultative
• Collaborative
• Techy
• Dependable

Location

Our preference is a hybrid on-site in our offices in Pennington, NJ, and working remotely from home. We will consider fully remote for the ideal candidate.

Apply Now

If you are interested in this position, please forward your resume to ryan@creativemediaworks.com. No phone calls please. If we are interested in learning more about you, we will reach out. If you are a staffing agency or recruiter please do not contact us, we will only work with candidates directly.

Who We Are

Who We’re Looking For

Responsibilities:

• Evaluate and route incoming support requests based on urgency and priority, to the appropriate team or individual for resolution.
• Directly handle basic questions and task requests.
• Monitor the status of open tickets and take proactive steps to address any outstanding issues to meet service level objectives.
• Collaborate with internal stakeholders to understand their reporting needs and provide timely and accurate reports.
• Collaborate with various internal teams to facilitate the smooth and efficient resolution of tickets.
• Maintain clear and concise communication with both users and support personnel to ensure accurate information exchange.
• Contribute to process improvement initiatives by providing feedback on ticket triage workflows, suggesting improvements to categorization and routing systems, and participating in discussions to optimize the overall support process.
• Continuously develop and deepen knowledge of speaker bureau system.
• Additional responsibilities as required.

Requirements:

• Minimum of an associate’s degree in a relevant field.
• At least two years of experience in a customer service role, preferably in a fast-paced environment.
• Effective verbal, written, active listening, and interpersonal skills.
• Strong attention to detail.
• Ability to effectively multitask and prioritize tasks to meet customer needs and deadlines.
• Strong problem-solving skills and the ability to recognize patterns and think critically in high-pressure situations.
• Empathy and patience when dealing with customer inquiries and complaints.
• Effectively prioritizes tasks and abilities to optimize personal productivity, manage interruptions, and make efficient use of available time.
• Proficiency in using MS Office Suite and other relevant software applications.
• Ability to work both independently and collaboratively within a team.
• Responds effectively to shifting priorities, demands, and timelines and adapts plans to accommodate new information or constraints.
• High energy, “can-do” attitude with a willingness to do what it takes to get the job done and a strong desire to achieve.

Bonus Points:

• Experience with customer support software platforms, such as Zendesk, is a plus.
• Knowledge of speaker bureau programs and other types of educational and marketing events performed by Life Science and pharmaceutical companies to promote their products.

Working at CMW

Speakcore Team Values

• Innovative
• Consultative
• Collaborative
• Techy
• Dependable

Location

Apply Now

Who We Are

For over 30 years, Creative MediaWorks (CMW) has delivered custom web development, graphic design and print solutions to the exacting standards of life science companies and their agencies. We do so with a focus on quality, deadline, and accuracy. We achieve our quality standards through defined workflow processes, direct access to on-staff project talent and, quality assurance expertise, backed by an uncompromising commitment to offer the most responsive customer service in the business.

Who We’re Looking For

Overall Responsibility

Specific Responsibilities:

• Requirement Gathering: Manage the discovery process for each new bureau. Understand client’s business and how Speakcore can support their initiatives and goals. Gather, analyze and document business requirements from clients. Communicate and guide the client on how to use the software solution to meet their needs. Work with client to complete the requirements specification documentation in an accurate, clear, and understandable manner.
• Preparing Specification Documents: Input clearly articulated tickets into the project management tool for programmers to execute. Facilitate communication and share knowledge to ensure clients’ needs are met effectively.
• Project Execution: During development, provide clarity to developers, negotiate with stakeholders on conflicting requirements, etc. This may include holding meetings to deliberate on solving specific problems, identify risks and manage technology-related restrictions. Hold team status meetings to provide visibility to the project's progress, deadline, goals, objectives, and issues
• Research & Requirements: Assist with guiding future development based on industry trends and customer input/feedback on the user experience and functionality of the platform
• Conducting User Acceptance Tests: Perform high-level final acceptance tests to ensure agreed-upon deliverable is met. Collaborate with team and clients for User Acceptance Testing. Ensure that end-to-end cycle testing is completed for each initiative and coordinate release schedule with the DevOps team, keeping the client updated along the way.
• Technical Documentation: Write documentation for our customers, which will include technical documentation, tutorials, and other implementation guides.
• Client On-Boarding: Obtain proper documentation from the client once the job has been sold. Help schedule necessary kick-off meetings and discovery calls, and own the process.
• Evaluate business value to help prioritize needs.
• Demo Speakcore for potential new clients and existing clients.
• Additional responsibilities as required.

Requirements:

• Bachelor’s degree
• 5+ years of working experience in the field as an IT business analyst or technical project manager
• Knowledge in business application systems, enterprise, distributed, multi-tier/web-services, web-based applications
• Knowledge of quality assurance best practices in an Agile methodology environment
• Expert in requirements documentation procedures
• Expert knowledge of software development life cycle and methodologies
• Customer-facing with experience uncovering customer needs
• Ability to conform to shifting priorities, demands, and timelines
• Experience with working closely with on-site and remote development teams
• Experience working both independently and, in a team-oriented, collaborative environment
• High energy, “can-do” attitude with a willingness to do whatever it takes to get the job done

Skills:

• Verbal, Written, and Interpersonal Communication
• Technical
• Persuasion
• Presentation
• Problem-Solving
• Time Management

Bonus Points:

• Knowledge of speaker bureau programs and other types of educational and marketing events performed by Life Science companies to promote their products

Working at CMW

Speakcore Team Values

• Innovative
• Consultative
• Collaborative
• Techy
• Dependable

Location

Apply Now

Who We Are

Who We’re Looking For

Key Responsibilities:

• Become a subject matter expert in the Speakcore platform, understanding the capabilities of the software, and how to implement and configure business requirements from our Business Analyst using the UI (e.g., workflows, triggers and appropriate conditions, security permissions for fields and lookup values, etc.)
• Collaborate with the Business Analyst and refine requirements, and assist with the client onboarding process
• Work with product team in monthly sprints to understand and document how new features are configured so that they can be leveraged by new and existing customers that might want the features enabled
• Assist with configurations for ongoing change requests clients need post-launch once in hyper care and maintenance phases
• Create notification emails and the appropriate triggers so that they are sent under the correct conditions to support all business requirements
• Assist with implementing all the appropriate default values and filters for each new user type during implementation (e.g., dashboard widgets with KPIs, grid views, etc.)
• Build and preconfigure reports for various user groups in the UI
• Assist with importing client data into the system from defined data collection templates, and transforming client data into proper templates needed for importing
• Familiarity with Monday or other similar project management systems
• Experience with Zendesk or other similar ticketing systems
• Track time accurately for all tasks performed

Requirements:

• 3+ years of experience with performing configurations for complex, highly customizable enterprise applications, or a SaaS multi-tenant platform, such as Salesforce
• BA/BS in computer science or a related field
• Understand programming concepts and logic in order to be able to build complex workflows with multiple conditions

Bonus Points:

• Proficiency with SQL with the ability to perform more advanced configurations in the database, as well as experience with editing and writing JSON objects stored in the database
• Knowledge of speaker bureau programs and other types of educational and marketing events performed by Life Science and pharmaceutical companies to promote their products

Interpersonal Skills:

• Strong communicator who can bridge the gap between technical and nontechnical audiences
• Strong analytical and problem-solving skills
• High attention to detail
• Multitasking abilities and excels in a fast-paced environment
• Team player that collaborates well

Location

Apply Now

Who We Are

Who We’re Looking For

Key Responsibilities

• Keep the Leader organized, informed, and prepared for anything that comes their way.
• Meeting management – Maintain detailed meeting notes on both client and internal calls, and schedule deliverables that come out of that meeting with Leader. Hold Leader accountable for completing deliverables and aid in the completion of those deliverables.
• Maintain calendar and appointment scheduling, and work with Leader to effectively manage time.
• Organize and keep organized file storage in OneDrive and Share Point
• Collaborate with Chief Information Security Officer on ISO 27001 maintenance and completing security assessments for clients.
• Coordinate monthly invoicing with project management team
• Organize and track user licensing and subscription renewals for client billing
• Work with CTO and CEO to Manage Speakcore sales pipeline and internal reporting tools
• Assist with drafting and statements of work for clients, tracking signatures for client signoff, and countersigning completed contracts
• Open, distribute, read/handle emails as requested
• Act as company representative while demonstrating personalized service to our clients
• Create specialized reports and communications
• Update and maintain information on computer systems and in archives via data entry
• Wear multiple hats and help other team members with assigned tasks when support is needed

Interpersonal skills:

• Trustworthy
• Executer
• Achiever
• Communicator (written and verbal)
• Organizer
• Technically Savvy
• Resourceful
• Detail-oriented
• Entrepreneurial

Required Technical Skills:

• MS Excel
• MS Word
• MS Outlook
• MS SharePoint
• MS OneDrive
• Nice to have’s
• LinkedIn
• HubSpot
• Monday.com
• ZenDesk

Requirements:

• Bachelor’s degree, with an average of 2 to 3 years working experience.

Working at CMW

Speakcore Team Values:

• Innovative
• Consultative
• Collaborative
• Techy
• Dependable

Location

Apply Now

Who We Are

For over 30 years, Creative MediaWorks (CMW) has delivered solutions to the exacting standards of life science companies and their agencies. Speakore is an enterprise-level software platform developed by CMW and built for the management of speaker bureaus. We have an extremely talented team focused on developing and maintaining a high-quality platform that is easy to use and results in excellent customer satisfaction.

Who We’re Looking For

We are seeking a QA Engineer for our NJ office that will collaborate with our development team to implement our software solution—Speakcore. (www.speakcore.com). This individual would be a principal in defining/establishing our formal testing program.

Responsibilities:

• Create test cases that will exercise all applicable facets of the application to ensure it performs as expected
• Identify, document, and communicate any issue found to the software development team so that features can be released with the highest quality
• Validate user expectations are achieved during the testing process to enhance our client’s user experience
• Utilize experience and judgment to plan and accomplish goals in order to keep up with daily testing responsibilities
• Review user requirement documents to ensure that requirements are testable to identify any missing user stories
• Perform manual or automated testing on key functionality to ensure any bugs are discovered prior to release to Production
• Report bugs and other issues found from testing using tracking tools
• Write and maintain test automation to reduce regression testing time 
• Conduct exploratory testing to evaluate the robustness and functionality of the software products to cover negative testing principles  
• Estimate work activity, deliver high-quality work within the established timeline and ensure effective information flow throughout contributing to the team’s success

Requirements:

• Bachelor’s degree in Computer Science and/or related experience
• Experience in creating, updating, and executing test plans
• 3+ years experience with Microsoft technologies, including Azure DevOps and SQL Server, a plus
• Experience with Agile development methodologies preferred

Skills:

• Verbal, Written, and Interpersonal Communication
• Technical
• Organization & Critical Thinking
• Problem Solving
• Time Management
• Attention to detail

Bonus Points:

• Knowledge of speaker bureau programs and other types of educational and marketing events performed by Life Science companies to promote their products

Working in the Speakcore team at CMW

Intimate team of dedicated, hard-working individuals who work as a team to achieve their goals. A process-driven organization, with a laid-back atmosphere and an open office environment that facilitates collaboration. CMW is currently running a Hybrid schedule where the Speakcore team collaborates in the office 2 days a week and remotely 3 days a week. CMW is located in aquaint small town with plenty of different lunch options and convenient shopping nearby.

Speakcore Team Values

• Innovative
• Consultative
• Collaborative
• Techy
• Dependable

Location

The position is on-site in our offices in Pennington, NJ.

Apply Now

If you are interested in this position, please forward your resume, and pay rate to anthony@creativemediaworks.com. No phone calls please. If you are a staffing agency or recruiter, please do not contact us, we will only work with candidates directly.

Please view our website prior to applying www.creativemediaworks.com

Who We Are:

Who We’re Looking For:

Responsibilities:

• Review and compare our digital and print deliverables against client-supplied content to ensure that the work we produce is accurate and correct.
• Review the formatting of our deliverables to ensure that the layout is consistent and that the design adheres to our clients‘ style and branding guidelines.
• Identify and mark corrections that need to be made to digital proofs so our team can incorporate the revisions.
• Review revised digital proofs to ensure that all corrections have been implemented.
• Read and interpret client requests and direction for each project.

Characteristics:

• Self-motivated and able to proof quickly and accurately under tight deadlines.
• Great organizational and time management skills, with the ability to manage workload and juggle multiple projects.
• Good communicator and able to contribute on conference calls and write effective emails to both clients and our team.
• Team player that enjoys working with others when needed.
• Comfortable in a small business environment with an entrepreneurial spirit that can add value to their work.

Qualifications:

• Bachelor’s degree
• 3 years’ experience
• Working knowledge of Microsoft Office and Adobe Acrobat

Nice to have:

• Experience working in the life science industry
• Experience with the AMA Manual of Style

Working at CMW:

Our Values:

Location:

Compensation:

Apply Now:

Who We Are

Who We’re Looking For

Responsibilities:

• Help manage and prioritize the workload of on-site, on-shore and off-shore development teams, depending on client needs and project due dates
• Hold team status meetings to provide visibility to the project’s progress, deadline, goals, objectives, and issues
• Coach and guide team members to complete tasks and project deliverable
• Maintain project documentation, issue management, change requests and change management
• Seek ways to improve the process of delivering solutions to clients
• Review, understand and become an expert on all new requirements for software development
• Gather, analyze and document business requirements and processes
• Construct technical documentation to support all programs
• Identify options for potential solutions and assess them from both technical and business feasibility
• Based on the agreed-upon scope, develop and execute testing scripts that fully exercise all functionality
• Collaborate with team and clients for User Acceptance Testing
• Take ownership and ensure that end to end cycle testing is completed for each initiative
• Assist with writing technical documentation for our client-facing knowledgebase, which will include technical documentation, tutorials, and other implementation guides for our customers
• Additional responsibilities as required

Requirements:

• Bachelor’s degree required, in an IT-related field
• 5+ years of working experience in the field as an IT business analyst or technical project manager
• Knowledge in business application systems, enterprise, distributed, multi-tier/web-services, web-based applications
• Knowledgeable in quality assurance best practices in an Agile methodology environment
• Expert in requirements documentation procedures
• Expert knowledge of software development life-cycle and methodologies
• Ability to demonstrate strong analytical skills
• Deep customer focus and experience with researching and determining customer needs
• Ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
• Experience with working closely with remote development teams
• Experience working both independently and in a team-oriented, collaborative environment
• Superior verbal, written and interpersonal communication skills
• High energy, “can-do” attitude with a willingness to do what it takes to get the job done

Bonus Points

• Experience in testing automation and performance testing utilizing a variety of tools
• Knowledge of speaker bureau programs and other types of educational and marketing events performed by Life Science and pharmaceutical companies to promote their products

Working at CMW

Our Values

• Customer Focused
• Be an Expert
• Innovate and Grow
• Own Your Work

Location

Apply Now

Who We Are

Who We’re Looking For

Responsibilities:

• Read and interpret client requests and translate them into clear direction for production
• Effectively prepare and/or troubleshoot client supplied files
• Rip files to prospective printer for proof and final print
• Print piece
• Finish product including posters – trim, mount, laminate,
• Fulfill meeting collateral
• QC deliverable
• Package deliverables
• Prepare FedEx and courier shipments
• Step in for Manager when needed

Requirements:

• Using and maintaining HP Design jet and HP Latex series of wide format printers
• Canon digital printers and basic knowledge of Fiery Digital Print RIP
• Ability to work with lamination
• Knowledge of digital print workflow
• Fulfillment collating, folding and shrink wrapping
• Color profiling and printer maintenance
• Fulfillment, packaging, and shipping experience
• Knowledge of finishing equipment & techniques (guillotine stack cutter, creasing, folding, fulfillment)
• Must be able to lift up to 75lbs
• Meeting collateral experience in the Life Science Industry is a plus

 Skills:

• Ability to work in a deadline-oriented, fast-paced environment.
• Exceptionally detail oriented with great organizational skills.
• Good communication and customer service skills.
• Demonstrate excellent analytic skills and creative problem-solving abilities.
• Must be able to collaborate and work as part of a team as well as individually
• Multitasking skills including ensures shipping and delivery meets customers timing expectation using active listening, attention to detail and sound organizational skills
• Organized, energetic, personable with the ability to work under limited supervision
• Comfortable in a small business environment with an entrepreneurial spirit who adds value to their work.
• A willingness to learn and a passion for what you do.

 Qualifications:

• High school degree
• 2+ years digital printing experience
• Working knowledge of Adobe Creative Suite: Indesign, Photoshop, Illustrator, Acrobat and Onyx Rip software in both Mac and PC operating systems.
• Proficient knowledge of Microsoft Office including Microsoft Teams
• Working knowledge of Large Format printers & Laminators, Load/Unload Media, Operation, Cleaning & Maintenance

Working at CMW

Our Values

• WOW the customer
• Work hard & persevere
• Be dependable
• Keep it real with respect

Location

Compensation

Apply Now

Who We Are

Who We’re Looking For

• Scientific posters
• Meeting collateral
• PowerPoint presentations
• Publications, Brochure, Newsletters, Sales Aids, etc
• Figure redraws
• Logos
• eBlasts
• And, more.

Requirements:

• Complete knowledge and mastery of Adobe Creative Cloud including InDesign, Illustrator, Photoshop, and Microsoft PowerPoint.
• Fast keyboard and data-entry skills.
• Complete understanding of color usage for final deliverable.
• Have a fanaticism for perfection and pushing the envelope to produce high-quality deliverables for our clients.
• Excellent multitasking with and the ability to manage multiple client requests at the same time and execute them accurately.
• Effective oral and written communication skills.
• Self-motivated and able to work quickly and accurately under tight deadlines.
• Great organizational, time management, listening and decision-making skills.
• Customer service and empathy skills when interacting with clients and staff.
• Team player that enjoys working with others.
• Comfortable in a small business environment with an entrepreneurial spirit that can add value to their work.

Bonus Points:

• Medical communication, education, and publication knowledge.
• Servicing the Pharmaceutical Industry.

Working at CMW

Our Values

• Innovate and Grow
• Own Your Work
• Customer Focused
• Be an Expert

Location

Compensation

Apply Now