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Who We Are

For over 30 years, Creative MediaWorks (CMW) has delivered solutions to the exacting standards of life science companies and their agencies. Speakcore is an enterprise-level software platform developed by CMW and built for the management of speaker bureaus. We have an extremely talented team focused on developing and maintaining a high-quality platform that is easy to use and results in excellent customer satisfaction.

Who We’re Looking For

We are seeking a QA Automation Engineer for our NJ office that will collaborate with our development team to implement our software solution—Speakcore. (www.speakcore.com). This individual will contribute to the expansion of our QA processes, playing a crucial role in helping to define and establish our test automation framework.

Responsibilities:

  • Perform manual or automated testing on key functionality to ensure any bugs are discovered prior to release to Production.
  • Communicate any bugs or issues found to the software development team via tracking tools so that features can be released with the highest quality.
  • Validate user expectations are achieved during the testing process.
  • Conduct exploratory testing to evaluate the robustness and functionality of the software products to cover negative testing principles.
  • Responsible for the creation of automated test cases.
  • Assist in maintaining and refactoring test cases, suites, and plans to ensure they remain current and continue to improve the structure, readability, and maintainability.
  • Estimate work activity, deliver high-quality work within the established timeline, and ensure effective information flow throughout.
  • Continuously research new testing methodologies, tools, and technologies.

Requirements:

  • Bachelor’s degree in Computer Science and/or related experience.
  • Successful in creating, updating, and executing test plans.
  • Full understanding of Selenium, QA Automation tool (3-5 years).
  • Comfortable using Cucumber testing tool.
  • Working knowledge of a programming language, ideally Java (3-5 years).
  • Familiar with page object model and behavior driven development.
  • Expert in building automation frameworks from scratch.
  • Fluent with Microsoft technologies, including Azure DevOps and SQL Server.
  • Experience with Agile development methodologies.

Skills:

  • Verbal, Written, and Interpersonal Communication
  • Technical
  • Organization & Critical Thinking
  • Problem Solving
  • Time Management
  • Attention to detail

Bonus Points:

  • Knowledge of speaker bureau programs

Working in the Speakcore team at CMW:

Intimate team of dedicated, hard-working individuals who work as a team to achieve their goals. A process-driven organization, with a laid-back atmosphere and an open office environment that facilitates collaboration. CMW is located in a quaint small town with plenty of different lunch options and convenient shopping nearby.

Speakcore Team Values

  • Innovative
  • Consultative
  • Collaborative
  • Techy
  • Dependable

Location

Our preference is a hybrid on-site in our offices in Pennington, NJ two days a week, and working remotely from home 3 days a week. We will consider fully remote work east coast hours for the ideal candidate

Apply Now

If you are interested in this position, please forward your resume to alyssa.nicolo@creativemediaworks.com. No phone calls please. If you are a staffing agency or recruiter please do not contact us.

Who We Are

For over 30 years, Creative MediaWorks (CMW) has delivered solutions to the exacting standards of life science companies and their agencies. Speakcore is an enterprise level software platform developed by CMW and built for the management of speaker bureaus. We have an extremely talented team focused on developing and maintaining a high-quality platform that is easy to use and results in excellent customer satisfaction.

Who We’re Looking For

We are seeking an enthusiastic and dynamic Technical Customer Support Analyst to join our NJ office. As a crucial member of our team, you will be at the forefront of delivering exceptional support to our valued clients. Your passion for accuracy and efficiency will shine as you skillfully assess, categorize, prioritize, route, and solve incoming support requests, ensuring that our software solution, Speakcore, maintains its high standards of excellence. In this role, you will have the opportunity to make a real impact by providing unparalleled customer service and ensuring that every client interaction is a positive and memorable experience. Your attention to detail and ability to quickly resolve issues will be instrumental in maintaining the satisfaction of our growing client base. As a Customer Success Analyst, you will not only serve as a problem-solver but also as an ambassador for our company. Your passion for our software solution and your dedication to providing top-notch support will help us maintain operational excellence. If you thrive in a fast-paced environment, love working with technology, and are eager to be part of a collaborative team, then we want to hear from you. Join us as we continue to push the boundaries of innovation and shape the future of customer support at Speakcore. (www.speakcore.com).

Responsibilities:

  • Understand client’s business and how Speakcore supports their initiatives and goals.
  • Work with client to define requirements specification on inbound ticket change requests for implementation team to execute. Evaluate
  • Route incoming support requests based on urgency and priority, to the appropriate team or individual for resolution.
  • Directly solve tickets based on domain knowledge.
  • Communicate and guide the client on how to use Speakcore.
  • Monitor the status of open tickets and take proactive steps to address any outstanding issues to meet service level objectives.
  • Collaborate with various internal teams to facilitate the smooth and efficient resolution of tickets.
  • Contribute to process improvement initiatives by providing feedback on ticket triage workflows, suggesting improvements to categorization and routing systems, and participating in discussions to optimize the overall support process.
  • Continuously develop and deepen knowledge of Speakcore and the industry which it serves.
  • Technical Documentation: Write documentation for our customers, which will include technical documentation, tutorials, and other implementation guides.
  • Additional responsibilities as required.

Requirements:

  • Experience with customer support software platforms, such as Zendesk
  • Knowledge of speaker bureau programs and other types of educational and marketing events performed by Life Science and pharmaceutical companies to promote their products.
  • At least two years of experience in a customer facing, analyst role, preferably in a fast-paced environment.
  • Technically savvy.
  • Effective verbal, written, active listening, and interpersonal skills.
  • Strong attention to detail.
  • Ability to effectively multitask and prioritize tasks to meet customer needs and deadlines.
  • Strong problem-solving skills and the ability to recognize patterns and think critically in high-pressure situations.
  • Empathy and patience when dealing with customer inquiries and complaints.
  • Effectively prioritizes tasks and abilities to optimize personal productivity, manage interruptions, and make efficient use of available time.
  • Ability to work both independently and collaboratively within a team.
  • Responds effectively to shifting priorities, demands, and timelines and adapts plans to accommodate new information or constraints.
  • High energy, “can-do” attitude with a willingness to do what it takes to get the job done and a strong desire to achieve.

Working at CMW

Intimate team of dedicated, hard-working individuals who work as a team to achieve their goals. A process-driven organization, with a laid-back atmosphere and an open office environment that facilitates collaboration. CMW is located in a quaint small town with plenty of different lunch options and convenient shopping nearby.

Speakcore Team Values

  • Innovative
  • Consultative
  • Collaborative
  • Techy
  • Dependable

Location

Our preference is a hybrid on-site in our offices in Pennington, NJ, and working remotely from home. We will consider fully remote for the ideal candidate but must work East Coast Hours.

Apply Now

If you are interested in this position, please forward your resume to alyssa.nicolo@creativemediaworks.com. No phone calls please. If we are interested in learning more about you, we will reach out. If you are a staffing agency or recruiter please do not contact us, we will only work with candidates directly.

Who We Are

Speakcore is an enterprise-level software platform developed by Creative MediaWorks (CMW) and built for the management of speaker bureaus and has been on the market for the past 7 years. We have an extremely talented team focused on developing and maintaining a high-quality platform that is easy to use, and results in excellent customer satisfaction. Speakcore is growing and we are excited to add an executive coordinator to our team! CMW has delivered graphic design and print solutions to the standards of life science companies and their agencies for over 30 years.

Who We’re Looking For

We are seeking a Software Implementation Specialist for a hybrid role in our NJ office that will collaborate with our business analyst and development team for implementations of our software solution—Speakcore (www.speakcore.com), used by our life science company clients and their logistical agency partners.

Key Responsibilities:

  • Become a subject matter expert in the Speakcore platform, understanding the capabilities of the software, and how to implement and configure business requirements from our Business Analyst using the UI (e.g., workflows, triggers and appropriate conditions, security permissions for fields and lookup values, etc.)
  • Collaborate with the Business Analyst and refine requirements, and assist with the client onboarding process
  • Work with product team in monthly sprints to understand and document how new features are configured so that they can be leveraged by new and existing customers that might want the features enabled
  • Assist with configurations for ongoing change requests clients need post-launch once in hyper care and maintenance phases
  • Create notification emails and the appropriate triggers so that they are sent under the correct conditions to support all business requirements
  • Assist with implementing all the appropriate default values and filters for each new user type during implementation (e.g., dashboard widgets with KPIs, grid views, etc.)
  • Build and preconfigure reports for various user groups in the UI
  • Assist with importing client data into the system from defined data collection templates, and transforming client data into proper templates needed for importing
  • Familiarity with Monday or other similar project management systems
  • Experience with Zendesk or other similar ticketing systems
  • Track time accurately for all tasks performed

Requirements:

  • 3+ years of experience with performing configurations for complex, highly customizable enterprise applications, or a SaaS multi-tenant platform, such as Salesforce
  • BA/BS in computer science or a related field
  • Understand programming concepts and logic in order to be able to build complex workflows with multiple conditions

Bonus Points:

  • Proficiency with SQL with the ability to perform more advanced configurations in the database, as well as experience with editing and writing JSON objects stored in the database
  • Knowledge of speaker bureau programs and other types of educational and marketing events performed by Life Science and pharmaceutical companies to promote their products

Interpersonal Skills:

  • Strong communicator who can bridge the gap between technical and nontechnical audiences
  • Strong analytical and problem-solving skills
  • High attention to detail
  • Multitasking abilities and excels in a fast-paced environment
  • Team player that collaborates well

Location

Remote or Hybrid working from our offices in Pennington, NJ and from home. The Speakcore team reports to the office on Wednesday and Thursday.

Apply Now

If you are interested in this position, please forward your resume, and pay rate to carly@creativemediaworks.com. No phone calls please. If you are a staffing agency or recruiter, please do not contact us, we will only work with candidates directly.

Who We Are:

For over 30 years, Creative MediaWorks (CMW) has delivered custom web development, graphic design and print solutions to the exacting standards of life science companies and their agencies. We do so with a focus on quality, deadline, and accuracy. We achieve our quality standards through defined workflow processes, direct access to on-staff project talent and, quality assurance expertise, backed by an uncompromising commitment to offer the most responsive customer service in the business.

Who We’re Looking For:

We have an outstanding opportunity for a full-time experienced Proofreader with knowledge of the healthcare industry to provide support for our in-house creative team. The Proofreader works to ensure that all the digital and print deliverables which our team creates for our clients meet our high standards of quality and accuracy. This will include scientific posters, PowerPoint presentations, event collateral, and other design and layout projects. The Proofreader must possess a very high detail to attention and be able to multitask effectively in order to meet the deadlines of our clients.

Responsibilities:

  • Review and compare our digital and print deliverables against client-supplied content to ensure that the work we produce is accurate and correct.
  • Review the formatting of our deliverables to ensure that the layout is consistent and that the design adheres to our clients‘ style and branding guidelines.
  • Identify and mark corrections that need to be made to digital proofs so our team can incorporate the revisions.
  • Review revised digital proofs to ensure that all corrections have been implemented.
  • Read and interpret client requests and direction for each project.

Characteristics:

  • Self-motivated and able to proof quickly and accurately under tight deadlines.
  • Great organizational and time management skills, with the ability to manage workload and juggle multiple projects.
  • Good communicator and able to contribute on conference calls and write effective emails to both clients and our team.
  • Team player that enjoys working with others when needed.
  • Comfortable in a small business environment with an entrepreneurial spirit that can add value to their work.

Qualifications:

  • Bachelor’s degree
  • 3 years’ experience
  • Working knowledge of Microsoft Office and Adobe Acrobat

Nice to have:

  • Experience working in the life science industry
  • Experience with the AMA Manual of Style

Working at CMW:

Intimate team of dedicated, hard-working individuals who work as a team to achieve their goals. A process-driven organization, with a laid-back atmosphere and an open office environment that facilitates collaboration. CMW is located in a quaint small town with plenty of different lunch options and convenient shopping nearby.

Our Values:

WOW the customer Work hard & persevere Be dependable Keep it real with respect

Location:

Hybrid working from our offices in Pennington, NJ and from home.

Compensation:

Pay rate is commensurate to your experience and ability.

Apply Now:

If you are interested in this position, please forward your resume, and pay rate to anthony@creativemediaworks.com. No phone calls please. If you are a staffing agency or recruiter, please do not contact us, we will only work with candidates directly.

Who We’re Looking For

CMW is seeking a senior-level Angular developer to join our team that would be focused on developing commercial applications for the life sciences industry. We are looking for a talented coding guru with strong development, problem-solving, and communication skills to help us craft innovative custom web solutions, and support our growing product offering–Speakcore (www.speakcore.com).

Skills

  • 5+ years of hands-on full-stack development experience of complex applications
  • Experience in an Agile Scrum team environment
  • Expertise in Object-Oriented design and development

Responsibilities

  • Design and develop product assets, features, themes and style guides
  • Build reusable UI code and libraries while ensuring the technical feasibility of UI/UX designs
  • Design and implement elegant user journeys and front-end experiences
  • Optimize the design for maximum speed and scalability
  • Involved with all aspects of the user interface and experience including assuring that all user input is validated, the experience is intuitive, accessible, and the interface behaves well across a wide variety of platforms and devices
  • Collaborate with team and stakeholders
  • QA code for issues and troubleshoot
  • Write unit test cases

Requirements

  • .NET: 5 years (Required)
  • C#: 5 years (Required)
  • Angular: 4 years (Required)
  • 5+ years experience building web applications and software with object-oriented programming languages while maintaining a focus on writing clean, well designed and scalable code
  • Expert knowledge of all of the following programming languages and technologies: .NET Core, C#, Web API, REST, Entity Framework, Angular, TypeScript, and Bootstrap
  • Bachelor’s degree in computer science or related field, or equivalent professional experience
  • Entrepreneurial, self-driven, and takes pride in improving our customers’ experiences
  • Ability to thrive in a fast-paced environment with tight deadlines

Bonus Points

  • SQL Server, T-SQL, ASP.NET, .NET Standard, AutoMapper, Json.NET, XUnit
  • Azure DevOps
  • Agile development methodology
  • Multi-tenancy architecture and development
  • Web application development security standards

Our Values

  • Innovative
  • Consultative
  • Collaborative
  • Techy
  • Dependable

Location

The position is on-site in our offices in Pennington, NJ.

Compensation

Salary is commensurate to your experience and ability.

Apply Now

If you are interested in this position, please forward your resume and portfolio examples to carly@creativemediaworks.com. Please include your salary requirements. No phone calls please.

Who We Are

For over 30 years, Creative MediaWorks (CMW) has delivered custom web development, graphic design and print solutions to the exacting standards of life science companies and their agencies. We do so with a focus on quality, deadline, and accuracy. We achieve our quality standards through defined workflow processes, direct access to on-staff project talent and, quality assurance expertise, backed by an uncompromising commitment to offer the most responsive customer service in the business.

Who We’re Looking For

We are seeking a large format digital print professional for our NJ office that will collaborate with our print services manager and digital print specialists. A CMW print specialist must have experience working with large and small format digital printers, producing media in a fast-paced deadline orientated environment.

Responsibilities:

  • Read and interpret client requests and translate them into clear direction for production
  • Effectively prepare and/or troubleshoot client supplied files
  • Rip files to prospective printer for proof and final print
  • Print piece
  • Finish product including posters – trim, mount, laminate,
  • Fulfill meeting collateral
  • QC deliverable
  • Package deliverables
  • Prepare FedEx and courier shipments
  • Step in for Manager when needed

Requirements:

  • Using and maintaining HP Design jet and HP Latex series of wide format printers
  • Canon digital printers and basic knowledge of Fiery Digital Print RIP
  • Ability to work with lamination
  • Knowledge of digital print workflow
  • Fulfillment collating, folding and shrink wrapping
  • Color profiling and printer maintenance
  • Fulfillment, packaging, and shipping experience
  • Knowledge of finishing equipment & techniques (guillotine stack cutter, creasing, folding, fulfillment)
  • Must be able to lift up to 75lbs
  • Meeting collateral experience in the Life Science Industry is a plus

 Skills:

  • Ability to work in a deadline-oriented, fast-paced environment.
  • Exceptionally detail oriented with great organizational skills.
  • Good communication and customer service skills.
  • Demonstrate excellent analytic skills and creative problem-solving abilities.
  • Must be able to collaborate and work as part of a team as well as individually
  • Multitasking skills including ensures shipping and delivery meets customers timing expectation using active listening, attention to detail and sound organizational skills
  • Organized, energetic, personable with the ability to work under limited supervision
  • Comfortable in a small business environment with an entrepreneurial spirit who adds value to their work.
  • A willingness to learn and a passion for what you do.

 Qualifications:

  • High school degree
  • 2+ years digital printing experience
  • Working knowledge of Adobe Creative Suite: Indesign, Photoshop, Illustrator, Acrobat and Onyx Rip software in both Mac and PC operating systems.
  • Proficient knowledge of Microsoft Office including Microsoft Teams
  • Working knowledge of Large Format printers & Laminators, Load/Unload Media, Operation, Cleaning & Maintenance

Working at CMW

Intimate team of dedicated, hard-working individuals who work as a team to achieve their goals. A process-driven organization, with a laid-back atmosphere and an open office environment that facilitates collaboration. CMW is located in a quaint small town with plenty of different lunch options and convenient shopping nearby.

Our Values

  • WOW the customer
  • Work hard & persevere
  • Be dependable
  • Keep it real with respect

Location

Must work on-site in our offices in Pennington, NJ. We will consider local candidates only.

Compensation

Pay rate is commensurate to your experience and ability

Apply Now

If you are interested in this position, please forward your resume, and pay rate to carly@creativemediaworks.com. No phone calls please. If you are a staffing agency or recruiter, please do not contact us, we will only work with candidates directly.

Who We Are

For over 30 years, Creative MediaWorks (CMW) has delivered custom web development, graphic design, and print solutions to the exacting standards of life science companies and their agencies. We do so with a focus on quality, deadline, and accuracy. We achieve our quality standards through defined workflow processes, direct access to on-staff project talent, proofreading and quality assurance expertise, backed by an uncompromising commitment to offer the most responsive customer service in the business.

Who We’re Looking For

We have an outstanding opportunity for an experienced graphic designer in our Creative Services department. We are looking for a candidate with the drive and determination to produce perfection who can work as part of our in-house team producing graphic design for our clients in the life sciences industry. The candidate will be responsible for accurately producing the design, layout and revisions of the following:
  • Scientific posters
  • Meeting collateral
  • PowerPoint presentations
  • Publications, Brochure, Newsletters, Sales Aids, etc
  • Figure redraws
  • Logos
  • eBlasts
  • And, more.

Requirements:

  • Complete knowledge and mastery of Adobe Creative Cloud including InDesign, Illustrator, Photoshop, and Microsoft PowerPoint.
  • Fast keyboard and data-entry skills.
  • Complete understanding of color usage for final deliverable.
  • Have a fanaticism for perfection and pushing the envelope to produce high-quality deliverables for our clients.
  • Excellent multitasking with and the ability to manage multiple client requests at the same time and execute them accurately.
  • Effective oral and written communication skills.
  • Self-motivated and able to work quickly and accurately under tight deadlines.
  • Great organizational, time management, listening and decision-making skills.
  • Customer service and empathy skills when interacting with clients and staff.
  • Team player that enjoys working with others.
  • Comfortable in a small business environment with an entrepreneurial spirit that can add value to their work.

Bonus Points:

  • Medical communication, education, and publication knowledge.
  • Servicing the Pharmaceutical Industry.

Working at CMW

Intimate team of dedicated, hard-working individuals who work as a team to achieve their goals, resulting in very low turnover. A process-driven organization, with a laid back atmosphere and an open office environment that facilitates collaboration. CMW is located in a quaint small town with plenty of different lunch options and convenient shopping nearby.

Our Values

  • Innovate and Grow
  • Own Your Work
  • Customer Focused
  • Be an Expert

Location

The position is on-site in our offices in Pennington, NJ.

Compensation

Salary is commensurate to your experience and ability.

Apply Now

If you are interested in this position, please forward your resume, and pay rate to anthony@creativemediaworks.com. No phone calls please. If you are a staffing agency or recruiter, please do not contact us, we will only work with candidates directly. Please view our website prior to applying www.creativemediaworks.com
Apply Now

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