Nov 19, 2019 | Customer Service, Tips
According to a test by SuperOffice just last month, just including the word “video” in a subject line increased email open rates by 6%. Just the word! Well, typing out the word’s convenient enough — and there’s easy (albeit small) traction right there. But actually...
Oct 2, 2019 | Slide Presentations, Tips
One of the many specialized services we provide here at CMW is designing PowerPoint templates. If you’ve worked with us on a PowerPoint project before, you know how our attention to detail, consistency, and tastefulness create streamlined and organized presentations....
Sep 23, 2019 | Customer Service, Tips
Hello again! If you’ve been following, we’ve been sharing with you the steps of a tool for quality control that we at CMW believe in, called the LEAD Quality Process Model. LEAD stands for: L: Listen E: Evaluate A: Answer D: Deliver It’s a simple (yet still thorough)...
Sep 17, 2019 | Customer Service, Tips
Earlier this month, we shared with you the first step in the LEAD Quality Process Model, a system we use to ensure the best quality in all of our projects. We know how important quality is to you as well, so today we’re focusing on step two. To recap, LEAD stands for:...
